This Privacy Policy describes how hotdiggidydog.ca (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as "Personal Information".
Device Information
- Examples collected: web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and how you interact with the Site.
- Purpose: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosed to: Shopify (our platform processor), Google Analytics, and Facebook Pixel.
Order Information
- Examples collected: name, billing address, shipping address, payment information, email address, and phone number.
- Purpose: To fulfill orders, process payments, arrange shipping, send order confirmations, screen for fraud, and communicate with you.
- Source: Collected directly from you at checkout.
- Disclosed to: Shopify and our shipping providers (DHL, USPS, Hermes).
Customer Support Information
- Purpose: To provide customer support.
- Source: Collected directly from you when you contact us.
Minors
The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at support@hotdiggidydog.ca to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information at https://www.shopify.com/legal/privacy.
- We may share your Personal Information to comply with applicable laws and regulations, or to respond to a lawful request for information.
Behavioural Advertising
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. We use the following services:
- Google Analytics — Privacy Policy | Opt-out
- Facebook Pixel — tracks browsing behaviour on our store. Browser-based ad blockers can prevent the pixel from tracking data. Opt-out
- Microsoft Advertising (Bing) — Opt-out
You can also opt out of some of these services through the Digital Advertising Alliance opt-out portal.
Using Personal Information
We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Lawful Basis (GDPR)
If you are a resident of the European Economic Area ("EEA"), we process your personal information under the following lawful bases: your consent; performance of a contract; compliance with legal obligations; to protect your vital interests; to perform a task in the public interest; and for our legitimate interests that do not override your fundamental rights.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
Automated Decision-Making
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Our processor Shopify uses limited automated decision-making to prevent fraud, including temporary denylists of IP addresses and credit cards associated with repeated failed transactions.
Your Rights (GDPR)
If you are a resident of the EEA, you have the right to access, port, correct, update, or request erasure of your Personal Information. To exercise these rights, please contact us at support@hotdiggidydog.ca.
Your Personal Information will be initially processed in Ireland and then transferred to Canada and the United States for storage and further processing. For more information, see Shopify's GDPR Whitepaper.
Your Rights (CCPA)
If you are a resident of California, you have the right to know, access, correct, update, or request erasure of your Personal Information. To exercise these rights, please contact us at support@hotdiggidydog.ca or by mail at the address below.
Cookies
A cookie is a small amount of information downloaded to your computer or device when you visit our Site. We use functional, performance, advertising, and social media cookies to improve your browsing experience and understand how people use the Site.
You can control and manage cookies through your browser settings. Please note that removing or blocking cookies may negatively impact your experience and some parts of the Site may no longer be fully accessible.
Cookies Necessary for the Store to Function
-
_ab— Admin access -
_secure_session_id— Storefront navigation -
cart,cart_sig,cart_ts— Shopping cart and checkout -
checkout_token,secret— Checkout -
secure_customer_sig,storefront_digest,_shopify_u— Customer login and account
Reporting and Analytics Cookies
-
_tracking_consent,_landing_page,_orig_referrer— Tracking preferences and landing pages -
_s,_shopify_fs,_shopify_s,_shopify_sa_p,_shopify_sa_t,_shopify_y,_y— Shopify analytics and marketing referrals
Do Not Track
Because there is no consistent industry standard for responding to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, questions, or to make a complaint, please contact us:
Hotdiggidydog Canada Apparel and Accessories
Robert Bafaro
711-180 Front Street East
Toronto, Ontario, M5A 0A9
Canada
Email: support@hotdiggidydog.ca
Phone: +1 (647) 869-2665
If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority. For EEA residents: https://ico.org.uk/make-a-complaint/
Last updated: August 2026
